What is Open Box?

Despite what some think, Open Box does not mean used. Open Box items are new, and you can save a lot by shopping Open Box just because the box has been opened. So let’s think outside the box!

Open Box products usually come in the original retail packaging—and bonus, we cut down on waste by reusing the packaging! The packaging and original boxes may not be perfect and have some signs of wear (which is usually expected), but the products inside are just like new. All original accessories are included unless otherwise noted. Items have no signs of wear and are just like buying brand new from the original retailer. 

Why are the items untouched or unused? Because many times, customers order the wrong size or the wrong color of something. Or when an item arrives, it’s not quite what the customer wanted. Instead of returning the item, which is costly, time-consuming, and bad for the environment), we “rescue” these items and give them another chance to beautify someone’s home.